Privacy Policy

Overview

HuzAgent.ai helps businesses capture and manage leads, bookings, support requests, restaurant messages, quote requests, and related customer inquiries. This policy explains how we collect, use, and protect information when you use our website, hosted pages, forms, widgets, automations, Inbox, Calendar, integrations, and related services.

Information We Collect

We may collect account details, contact details, workspace information, automation settings, customer submissions, booking details, support messages, integration settings, usage logs, execution history, and technical information such as IP address, browser type, device data, and page activity.

How We Use Information

We use information to provide the service, process requests, run automations, prepare AI outputs, store Inbox history, send notifications, support integrations, improve product reliability, secure accounts, provide customer support, and communicate about the service.

AI Processing

Customer requests may be processed by AI providers to classify intent, prepare summaries, draft replies, detect priority, or generate next actions. If a workspace uses bring-your-own-key settings, usage may be handled directly by the connected provider under that provider's terms.

Integrations

When you connect tools such as Google Calendar, Google Sheets, email, Slack, Zapier, Make, n8n, or webhooks, HuzAgent uses the connection only to perform the actions configured by your workspace.

Data Sharing

We do not sell personal information. We may share information with service providers, AI providers, integration providers, legal authorities when required, and business successors if the service is transferred or reorganized.

Data Security

We use reasonable technical and organizational safeguards to protect information. No online system is completely secure, so businesses should avoid submitting unnecessary sensitive information through automations or forms.

Your Choices

You may request access, correction, deletion, or export of personal information where applicable. Workspace owners are responsible for managing customer data submitted through their own forms and automations.

Contact

For privacy questions, contact us through the demo/contact page or your HuzAgent support channel.